OSAP Frequently Asked Questions
Please refer to OSAP Tip Sheets for details: OSAP Tip Sheets
The Student Financial Services office will begin the confirmation of enrollment (COE) process as soon as we can. Please be patient!
Doctor of Ministry: COE will begin around mid-April
Bachelor of Education: COE will begin early August
All other programs: COE will begin around late August
You will receive a confirmation of enrollment email from our office. You are required to do the following:
- Complete the OSAP/Gov't Loans Important Details 2025-2026 form
- If you are a first-time OSAP recipient at Tyndale, make an appointment to meet with one of our financial advisors.
Once your enrolment is confirmed, it takes about 5 to 10 business days for your OSAP funding to be deposited into your student’s account and/or your bank account.
All OSAP funding will automatically be redirected to your student’s account to pay tuition and fees. Any funding left over, if any, will be deposited into your authorized bank account that you chose in your Master Student Financial Assistance Agreement (MSFAA).
To check the status of your OSAP application:
- Log on to your OSAP account and click “Check Status”
- You’ll find out:
- If your application has been processed
- If you have any outstanding documents you need to provide
- If you or your school have to provide information
- How much money you’ll get
- When your money will be disbursed
Your OSAP message centre also provides information and status updates related to your application. Please check your message centre regularly; you are responsible for monitoring your application and all communications.
Please refer to OSAP Academic Probation & Restriction
All OSAP documents must be uploaded directly to your OSAP portal. To protect your safety, we do not accept documents by mail, fax, or in person.
Before submitting, be sure to complete all fillable fields on your document(s). Not sure how to complete PDF forms online? Learn how to complete fillable forms from your computer using Adobe Acrobat DC.
You can create a PDF version of your supporting documents directly from your phone. Below are some free phone applications that you can use to scan documents as PDF. Please note that the University does not endorse, nor is liable, for any privacy breaches associated with the usage of these applications. Students should use these applications at their own risk:
- CamScanner (for iOS or Android Users)
- Scanbot SDK (for iOS or Android users)
- SwiftScan (for iOS or Android users)
- Evernote Scannable (for iOS users)
- Adobe Scan (for iOS users)
- Notes (for iOS users)
- Microsoft Lens (for iOS or Android Users)
Once you create a PDF on your phone, you can email the documents to yourself to upload onto your OSAP portal. Please note that it is easier to upload the actual documents directly from a computer.
How to scan documents from a computer
You can also scan your documents as a PDF onto your computer, then upload them to your OSAP portal. Please ensure that your documents are formatted as follows:
- Scanned as black and white, even if the document is in colour.
- Scan each required document separately. Do not merge files.
- 2 megabytes (MB) or less in file size. PDF files that are larger than 2 MB (or 2,000 kilobytes/KB) must be compressed. Otherwise, the file will be too large to upload on the OSAP portal. The exception to this is Declaration and Signature Pages, which can be up to 5MB.
- When scanning, if you have a DPI (Dots Per Inch) option, set it to 150 or 200. Otherwise, use the smallest option to create the file.
- Select a text-style scanning option rather than a photo or picture option.
- Make sure your scanned document is clear and easy to read before saving it as a PDF (.pdf) file format.
More information about scanning and uploading your supporting documents can be found on the Required Document page of your OSAP application.
Documents are reviewed within 3 to 6 weeks from your date of submission. Once reviewed, you will receive an update via your OSAP message centre.
Full-time OSAP applicants
If you drop one or more courses but remain in a full-time course load, you will remain eligible for OSAP but may see a decrease in your funding assessment.
If you drop to a part-time course load or withdraw from all your courses, you will lose OSAP eligibility for the rest of the semester and you will likely see a decrease in your funding assessment.
If you drop from full time to part time, you will need to apply for part time OSAP for that period. OSAP will also automatically place you in 'academic probation' status.
Part-time OSAP applicants
If you drop one or more courses during a term that you received part-time OSAP, you will be required to self-fund for the next semester during which you apply for part-time OSAP and pass all the courses you take that semester.
Example: During the fall 2024 term, you receive part-time OSAP and then drop one course. You apply and receive full-time OSAP during the winter 2025 term. You then re-apply for part-time OSAP during the fall 2025 term - you will need to self-fund during the fall 2025 term.
Please refer to https://flow.tyndale.ca/?t=i&slug=dropping-courses-osap for other financial implications
In-person: You can do an OAN or password reset at any public College or University in Ontario. You do not have to complete it at the institution you attended.
By mail: Please complete and follow the instructions on this Forget Password form.
For Full-time OSAP: Application deadline is 60 days and the required documentation deadline is no later than 40 days prior to the end of the study period:
Fall only for Undergrad and SEM & Graduate: October 13, 2025
Fall and Winter OSAP for SEM & Graduate: February 19, 2026
Fall and Winter OSAP for Undergrad: February 21, 2026
For Part-time OSAP: Application and required documentation deadline is no later than 40 days prior to the end of the
Fall only for Undergrad and SEM & Graduate: November 2, 2025
Fall and Winter OSAP for SEM & Graduate: March 11, 2026
Fall and Winter OSAP for Undergrad: March 19, 2026
If you received full-time OSAP funding in the past, there are two ways you can maintain interest-free status and avoid repayment on your loans:
- Apply for Continuation of Interest-Free Status. If you are still in full-time studies and are not receiving OSAP, you can complete the Continuation of Interest-Free Status by logging on to your OSAP account.
- Receive full-time OSAP funding. When we confirm your enrolment to receive OSAP, the National Student Loans Service Centre will be notified that you are still in full-time studies.