Formerly Keith was a Chaplain Palliative Care, Southlake Regional Health Centre. He also worked as a Trauma Clinician, Trauma Management Group, Ottawa and was a Trainer for the Toronto North Command Firefighters for Critical Stress Incidents. Previously he was also the Director, Genesis Bereavement Resource Centre in Newmarket.

Keith retired following over 30 years of pastoral ministry at the Newmarket Church of the Nazarene.  Keith teaches multiple thanatology courses at Tyndale Seminary focusing on disenfranchised grief and complicated grief. He is a Member of the Association for Death Education and Counselling. Keith is a grief educator and seminar speaker. Founder/Director: Handle with Care. Bereavement Counselling Services and author of Well-Intentioned People Say Dumb Things: Practical advice for comforting those who are grieving.